Terms and conditions of use
General dispositions :
The conditions for the sale of the products from the online store www.decolte.ro, the property of S.C. EMIL LINE S.R.L. , a company legally established under Romanian law, headquartered in Bucharest, RAMNICU VALCEA Str., Nr.26, Bl 15 B, sc. 1, Et. 4, Ap 26 registered with the Trade Register Office under no. J40 / 1639/2005, CUI RO17175716. The use of this site, or the registration of an order, implies the acceptance of these terms and conditions. For best use of the site we recommend that you read carefully all terms and conditions. We reserve the right to make changes to these provisions without prior notice. By owning an account on our website, www.decolte.ro means that you agree and agree that without any prior notice we may delete or add any information on the site or suspend any activity on the site.
The products marketed by www.decolte.ro are new products, packaged by Decolte Romania. These will be delivered within the available stock limit and for this reason we reserve the right not to deliver the orders if the desired products are no longer present in the offer. The images published on the site are by way of example and the delivered products may differ (may be minor differences in color, appearance) We also offer no warranty, in addition to those provided by applicable law, regarding the information, the accuracy of the descriptions, the content update, the products on the site as well as the matching for a certain purpose. Also 2-3 cm errors can occur in the measures of the articles presented and displayed on the site. Product prices include Value Added Tax (VAT) and do not include delivery taxes.
Delivery of the package takes place in 1-3 business days by courier in Romania through our collaborators: Fast Courier or Romanian Post.
The delivery fee is paid by the customer. But do not worry, we do our best to make this one as small as possible for you.
If you are not happy with the products, do not come or simply change your mind, you can return your products within 14 calendar days and we will return your money quickly without any formalities.
The amount that we owe you after the return (the value of the products, not the shipping) you can use to buy from us another product or we can transfer it to a bank account that you provide us with .
The consumer has the right to terminate the contract unilaterally without penalty and without invoking a reason, within 10 business days of receipt of his product, in the case of service provision, from the conclusion of the contract. The only costs that can be borne by the consumer are the direct costs of returning products "according to OG 130/2000, for individuals purchasing products from the sites, using the techniques of distance communication, applying the definitions contained in OG 130/2000 art 2 lit.e.
The customer can return the products only if they do not show signs of being worn and if the label is intact. Only complete series can be returned!
ANPC Order no. 433/2009 on measures to inform consumers:
Because you have the opportunity to express your opinion about the goods and services that we sell, you can call Consumer Protection, telephone TEL INFO - CONSUMER: 0800 080 999 free phone line.
Protection of personal data
To order products from www.decolte.ro you must create an account by filling in the registration form. This form contains the following personal data: name, surname, email, address, phone number, password. By providing these data, you consent to us entering them in our database, strictly following the legal provisions on the protection of individuals with regard to the processing of personal data and their free movement. These data are used to send you informative material about our products.
Your personal data that you provide us is used only by DECLETE and will not be disclosed to third parties, except for the courier company that ensures the delivery of your parcel.